ALL THE GOOD STUFF
How It Works
- Pick your favorites, then hit "Subscribe And Save."
- Set your delivery frequency. Tailor it to match your needs along with an adjusted discount that can go as high as 15%.
- Receive a confirmation email whenever your supplements are primed for shipment.
- Flexibility is key. Modify, pause, or cancel your order anytime you please.
- Want even more savings? Join our rewards program at no cost and use accrued points towards your orders. Click the button below to join.
frequently asked questions
-
Absolutely! We'll keep you informed throughout the process. You'll get an email alert five days before your order ships to make any changes to your subscription. As soon as it's on its way, you'll receive a confirmation email complete with tracking details.
-
For standard ground orders placed and pre-authorized Monday-Friday before 12:00 CST, we typically ship within 24-48 hours, pending availability and credit card authorization.
Expedited orders placed and pre-authorized Monday-Friday before 5 p.m. EST are processed and shipped the same day, excluding holidays, pending credit card authorization.
Domestic shipping usually takes up to 5 business days.
For foreign shipping, please allow up to 14 business days.
Please note that due to ongoing global supply chain challenges, shipping times may be longer than usual, and we appreciate your understanding.
-
While we don't accept returns on supplements, your satisfaction is our priority. If you're not happy with your purchase, please reach out to us at shop@jamesclinic.com, and we'll do our best to assist you and find a satisfactory solution to any concerns you may have.
-
We're so glad you asked! Along with 10% off supplements (plus more if you subscribe), you also get direct access to big-city medicine with a small-town heart.
Click here to view all the perks and click here to book your appointment with Dr. Mollie James and her medical team.
-
No worries! You have complete control over your subscription. Log in to your account by using the person icon in the top right corner of the website. Click "View My Subscriptions" on the right side once logged in.
Alternatively, you can click here to get a link sent to your email to view your subscriptions. Once on the subscription page, you can pause, cancel, or skip your next order. You will also receive an email 5 days before your subscription order to make any changes. We're here to make it flexible for you.
-
You're in the driver's seat with your subscription. Easily adjust your delivery frequency, swap or add products, skip upcoming deliveries, and more – all right from your user-friendly portal. Login to your account using the person icon in the top right corner of the website. Once logged in, click View Subscriptions to make any changes.
-
Currently, The James Clinic does not ship online orders outside of the continental United States.
-
Cancellation is hassle-free and can be done at any time. Log into your account here, click on "View Subscriptions" select the subscription you wish to cancel, and confirm. You will also receive an email 3 days before being charged to cancel. If you ever decide to return, you can easily reactivate your subscription.